Exclusive Membership

Exclusive VIP Privileges

Complimentary Oral Care Gift Set
A complimentary Elite Smile Oral Care Gift Set, presented once upon collection of your membership card

VIP Concierge Service
Personalised support throughout your entire dental care journey.

Recall Reminders
Proactive appointment reminders to support your long-term oral health.

Reserved Parking
Reserved parking for VIP Members, for a seamless arrival at every visit.

Priority Booking / Rescheduling
Assistance for prioirty booking and rescheduling appointments.

Complimentary Drinks & Facilities Access
Complimentary welcome beverages and access to selected BIDH private room facilities.

Invitation-only Events
Exclusive access to special events, connecting you with the BIDH network and specialists.

Partnership Benefits
Special offers and experiences from BIDH’s network of partners.
Accommodation Partner Benefits
Access to exclusive accommodation benefits through BIDH’s partner hotels.



VIP Benefits Details
Benefit Description
VIP receives one complimentary Elite Smile Oral Care Gift Set, given one time on the day the membership card is collected.
What’s Included
The Elite Smile Oral Care Gift Set features premium natural whitening toothpastes powered by patented postbiotics. Sourced with natural Swiss ingredients, this advanced formula reduces harmful bacteria and actively promotes oral healing.
Terms & Conditions
- The gift set is provided one time only and must be collected in person when the membership card is issued. It cannot be exchanged for cash, credit, or other products.
- Benefits are non-transferable and may only be redeemed by the registered VIP member.
Benefit Description
Support for assistance throughout the dental care journey.
What’s Included
- Assistance with appointment booking or recheduling.
- Support with general inquiries and service-related requests.
- Coordination with relevant departments when needed.
- Personalized communication through BIDH LINE OA and hotline.
- Support before, during, and after your BIDH visits.
Terms & Conditions
- Concierge services are available during BIDH operating hours.
- Clinical decisions and treatment recommendations remain under the responsibility of BIDH dental professionals.
- Certain requests may require additional confirmation or advance notice.
Benefit Description
BIDH will proactively remind of upcoming appointments and provide dedicated support to help maintain long-term dental health.
What’s Included
- Personalized recall schedule based on treatment plan
- Reminder notifications sent :
- 7 days before your appointment
- 1 day before your appointment
Terms & Conditions
- Recall reminder notifications are delivered via BIDH LINE Official Account and/or phone-call.
- Appointment availability is subject to clinic schedule. Our staff will make an attempt to match to your schedule as possible.
Benefit Description
Experience a seamless arrival with reserved convenient parking access in your scheduled visit.
What’s Included
- Access to designated parking spaces reserved for BIDH VIP Members during scheduled visit.
- Receive assistance from BIDH staff when required.
Terms & Conditions
- Reserved parking spaces are subject to availability.
- Members may be required to register their vehicle information in advance.
- Parking privileges apply only during your scheduled visit.
- Parking availability may vary during peak periods.
Benefit Description
Priority assistance for booking and rescheduling of appointments.
What’s Included
- Receive personal assistance when scheduling appointments with BIDH.
- Access support from the VIP Concierge team for appointment coordination.
- Receive guidance on suitable appointment slots based on preferred schedule.
- Flexible Rescheduling Assistance.
Terms & Conditions
- Priority booking is subject to dentist availability and clinic schedule.
- Priority support does not guarantee immediate appointment availability.
- Rescheduling requests should be made as early as possible to ensure preferred appointment availability.
Benefit Description
Exclusive complimentary beverages and access to selected private facilities and services.
What’s Included
- Enjoy complimentary access to selected BIDH facilities and services.
- Selected services may include:
- VIP Private Room access
- Complimentary comfort services during visits with beverages, water or snacks
- Requested patient support and request services
- Receive assistance from the BIDH team to access eligible facilities and services.
Terms & Conditions
- Complimentary access applies only to selected facilities and services designated by BIDH.
- Availability is subject to facility capacity and operating conditions.
- Additional services outside the included privileges may incur separate charges.
Benefit Description
Exclusive access to specially events reserved for BIDH VIP Members, connect with BIDH network and specialists.
What’s Included
Events may include:
- Dental health education sessions with BIDH specialists
- Exclusive treatment and technology showcases
- Wellness and lifestyle events
- VIP appreciation gatherings
Terms & Conditions
- Event availability and frequency may vary.
- Invitations are subject to event capacity and eligibility criteria.
- Advance registration may be required.
- Event participation does not include additional treatment services unless specified.
Benefit Description
VIP can access special offers and experiences from BIDH network partnership.
What’s Included
- Discount on partner’s services and products
- Exclusive privileges for partner’s services and products
Terms & Conditions
- Advance reservation may be required for selected services.
- Certain programs may require additional payments.
- Benefits cannot be exchanged for cash or transferred to another individual.
- BIDH reserves the right to modify participating partners and available privileges without prior notice.
12.1 Accommodation Partner Benefits
Benefit Description
VIP can access exclusive accommodation benefits through BIDH’s partner hotels.
What’s Included
- Access to corporate rates at selected partner hotels, including what follows.
- Maison Hotel Bangkok
- SureStay Plus by Best Western Sukhumvit 2
- Aspen Suites Hotel Sukhumvit 2.
- Hotel airport transfer support for eligible international patients at hotel charges
- Convenient accommodation options within close proximity to BIDH
- For hotels along Sukhumvit Soi 2, complimentary golf cart pickup is available.
Terms & Conditions
- Corporate rates and transfer services are subject to availability.
- Advance arrangement may be required for airport transfer.
- Rates and benefits may vary by participating hotel.
- Additional charges may apply depending on the selected accommodation or transfer service.
- BIDH and its participating partners reserve the right to modify participating hotels and available benefits without prior notice.
BIDH VIP Membership Terms & Conditions
1. Membership Eligibility & Validity
- VIP privileges are exclusively available to registered BIDH VIP Members.
- Membership validity follows the period specified by BIDH.
- Expired memberships will no longer be eligible for VIP benefits unless renewed.
2. VIP Benefit Usage
- Benefits are available according to the privileges included in the membership program.
- Certain benefits may require advance reservation through BIDH VIP Concierge.
- Benefits are subject to availability and applicable terms and conditions.
3. Appointment & Clinical Services
- Priority appointment assistance is subject to dentist availability, treatment requirements, and BIDH operating schedules.
- VIP membership enhances service convenience but does not guarantee immediate appointment availability.
- All clinical decisions and treatment recommendations remain under the professional assessment of BIDH dental specialists.
4. Partner Benefits
- Partner privileges are subject to individual partner terms and availability.
- Members may be required to present valid VIP membership verification.
- BIDH reserves the right to update, replace, or discontinue partner benefits based on partnership agreements.
5. Complimentary Benefits & Limitations
- Complimentary services and privileges are exclusively available to eligible VIP Members.
- Benefits cannot be exchanged for cash, transferred, or combined with other promotions unless specified.
- Unused benefits cannot be extended beyond the stated validity period.
6. Membership Management
- BIDH reserves the right to modify, suspend, or update VIP benefits and program conditions.
- Membership status may be reviewed in cases of misuse or violation of program terms.
7. Personal Information & Service Availability
- Member information will be handled according to BIDH privacy policies and applicable regulations.
- BIDH and its partners reserve the right to adjust services due to operational requirements or unforeseen circumstances.
FAQ
BIDH VIP membership is by invitation only and cannot be applied for or obtained through referral.
Benefits are valid for the membership period specified by BIDH. If membership has expired and has not been renewed, VIP benefits will not be available until the membership is renewed.
Certain benefits, such as Priority Booking or Reserved Parking, require advance reservation through the VIP Concierge. For other benefits, please refer to the specific conditions listed under Benefits Details.
No. Priority booking enhances convenience and speed, but appointment availability remains subject to dentist schedules and clinical requirements.
The VIP Concierge can be reached by phone and via BIDH’s LINE Official Account during BIDH operating hours.
A VIP Member may extend selected privileges to up to 2 accompanying guests per visit. Guests must be accompanied by the Member and are subject to BIDH’s approval. Guest privileges do not constitute full VIP membership status.
No. All benefits cannot be exchanged for cash, credit, or transferred to another individual, unless otherwise specified.
Yes. BIDH reserves the right to modify, suspend, or update VIP benefits and program conditions, and will notify Members through their registered contact channels.

BIDH VIP Concierge
Dedicated assistance for our exclusive members.
Hotline
Opening Hours
Mon – Sat | 9:00 to 20:00
Sun | 9:00 to 18:00
Note: These contents could be varied and adjusted.
